Quality

Natural crystals may contain unique inclusions, mineral lines, or natural fissures. These characteristics are part of their natural beauty and are not considered defects.

Accessories

Metal accessories mainly include Tibetan silver, gold-plated alloy, and 925 sterling silver. Please avoid water and chemicals to prolong jewelry's lifespan.

Wrist Size

The default wrist size is 15–17cm.

Please contact us promptly after ordering for size adjustments.

Color Difference

Due to lighting, screen settings, and the natural characteristics of crystals, slight color variations may occur.

Shipping

Our warehouse is located in Donghai, Lianyungang, Jiangsu, renowned as the World Crystal Capital. Local crystals were formed during the Yanshanian geological movements, dating back 200 to 300 million years ago.

Free shipping on orders of 188CAD and above within Canada.

Ready-to-ship items are dispatched within 72 hours.

Handmade/custom pieces may take around 7 business days.

After-sales

Please contact us within 48 hours for genuine quality issues.
Non-quality-related items are non-refundable.

Crystal Certificate

Chinese crystal certificates are available upon request with additional fees and processing time.